Transforming an energy company for its digital future

Be Remembered. Your Life. Your Story. Your Words.

IIROC and K2 Digital partner to deliver a premier Case Management solution

RSA eBusiness, a flexible and scalable support model

We help the world's top brands re-imagine
and transform their business for the digital age.

About

K2 Digital is a new breed of agency, built for the digital age.
We deliver innovation through four practice areas:

Digital
Strategy

Digital
Strategy

  • strategic planning
  • mobile & web strategy
  • content & social strategy
  • technology roadmapping

Digital Strategy

  • strategic planning
  • mobile & web strategy
  • content & social strategy
  • technology roadmapping

Digital technology and the promise of the seamless customer experience are disrupting entire industries, turning traditional business models upside down, and forcing massive organizational change. K2 Digital helps senior executives and leaders from across the organization to anticipate these realities, and transform their businesses to thrive in the digital age.

Our strategy practices span the full spectrum of our digital capabilities – from web, to mobile and emerging platforms - to create insightful, action-oriented strategies.

Digital
Marketing

Digital
Marketing

  • UX & creative
  • CRM & one-to-one marketing
  • media, seo, sem
  • analytics

Digital Marketing

  • UX & creative
  • CRM & one-to-one marketing
  • media, seo, sem
  • analytics

To us, digital marketing isn’t just about slick websites and banner ads – it’s about weaving together all touch points into a compelling and emotional story that draws the customer ever closer to the client’s brand in a way that’s personalized, social and highly usable. It’s about creating one-to-one relationships and closed loop marketing.

K2 Digital’s UX and creative practices make experiences which are multi-channel optimized. Our people centricity model ensures tight integration across platforms, at all stages of the customer’s journey. This means continuous design excellence, across all channels.

Digital
Technology

Digital
Technology

  • web, mobile, eCommerce
  • CMS, CRM implementation
  • intranets, ERP
  • Microsoft systems

Digital Technology

  • web, mobile, eCommerce
  • CMS, CRM implementation
  • intranets, ERP
  • Microsoft systems

K2 Digital’s technology practices are designed to effectively support our design capabilities - bringing proven expertise in systems development and integration across existing and emerging platforms.

We’re “technology agnostic”, focusing on the best, most value-adding technical approach to achieve our clients’ business and creative objectives. We’re equally adept at both custom technology development, and configuration of off-the-shelf software solutions.

Digital
Hypercare

Digital
Hypercare

  • application management
  • system administration
  • dedicated & cloud hosting
  • warranty programs

Digital Hypercare

  • 24/7 application management
  • 24/7 system administration
  • 24/7 dedicated & cloud hosting
  • warranty programs

In an increasingly global marketplace, rapidly changing technologies, customer demands, IT capacity challenges and budget constraints are more than enough for our clients to worry about – which is why they rely on our Digital Hypercare practice to protect their digital technology investments.

With application management, system administration and dedicated and cloud-based hosting offerings, K2 Digital brings the full spectrum technology and services that our clients need to achieve efficiencies and cost savings, while providing them with true flexibility and choice.

 
 
 

Services

We offer a full suite of digital services, from strategy, to design, development and support:

Strategy

User
Experience

Creative

Media

Technology

Analytics

Support

We’ve developed a library of technology & design modules which enable our teams to create and launch imaginative solutions quickly (clients love this). Our solutions span multiple channels, for both business-to-consumer and business-to-business markets.

Strategy

Innovation starts with strategy, and strategy begins with insight. K2 Digital employs over 20 world renowned strategists specialized in their respective disciplines who collaborate with our clients to deeply understand their business, and to uncover their customers’ needs.

Our Strategy offerings include:

  • business & ROI analysis
  • research & competitive analysis
  • process re-engineering
  • marketing & activation strategy
  • digital & mobile roadmaps
  • social media strategy
  • digital product development
  • eCommerce planning

User
Experience

In the digital age, all experiences matter – and all touch points are opportunities to create the extraordinary and the memorable. K2 Digital boasts one of the largest UX teams in North America, with one objective – to build applications that are highly engaging and usable, achieving high adoption and mitigating the need for extensive training.

Our User Experience offerings include:

  • user experience design
  • persona development
  • user journey mapping
  • information architecture
  • wireframing and prototyping
  • mobile responsive experiences
  • usability testing
  • persuasion sequencing

Creative

Above and beyond usability, we obsess about making our experiences come alive through beautiful and inspiring design. We keep things simple, holding on to the essence of what the user truly desires. And because of our deep knowledge of marketing and technology execution, we ensure a seamless transition from creative through to implementation.

Our Creative offerings include:

  • brand design
  • creative & art direction
  • graphic design
  • mobile responsive design
  • interaction design
  • copywriting
  • custom content creation

Media

We help our clients deliver on the promise of integrated digital media - that it can be highly measurable and targetable. We work through the complexities of display, search and social media marketing to create a clear media plan that communicates performance versus investment.

Our Media offerings include:

  • multiplatform media planning
  • media buying & optimization
  • SEO and SEM
  • CRM / one-to-one marketing
  • custom content distribution
  • blogging & content integration

Technology

We approach technology as an exercise in the “art of the possible”, and we consider technology as an instrument to solve our clients’ business and creative challenges. We don’t favour one system over another, and we focus instead on the best solution for a client’s unique needs.

Our Technology offerings include:

  • applications and web development
  • intranet development
  • ERP development & integration
  • eCommerce solutions
  • content management & CRM implementation
  • database design & data warehousing
  • security & performance testing
  • eLearning solutions

Analytics

Even before we put pen to paper, we focus on the data - we design based on data patterns that we uncover during our strategy phase. Our analytics-driven approach continues into development and after launch, rigorously measuring and optimizing in relentless pursuit of the best experience.

Our Analytics offerings include:

  • measurement strategy
  • dashboard reporting
  • KPI development & integration
  • predictive modeling
  • 360 customer view
  • sentiment analysis

Support

As our clients’ digital experiences mature, we stay close and work collaboratively to monitor, optimize and report results, course correcting and capturing new opportunities as they arise. Our support services ensure peace of mind - that our clients’ digital investments are running well and serving their customers worldwide.

Our Support offerings include:

  • 24/7 application monitoring and maintenance
  • 24/7 system administration
  • 24/7 hosting – dedicated and cloud based services
  • remote application management
  • extended application warranty programs

Orchestration

 

What makes K2 Digital unique is our ability to bring together an integrated mix of strategy, marketing, technology and support into a single company – one that’s recognized internationally for excellence across all areas.

“...for our clients, orchestration means real results and lasting business transformation.”

K2 Digital is a Klick company, founded in 1997. We’re privately held and independent. Our team of 400+ full-time staff includes award-winning visionaries, published authors, designers, technologists and strategists.

We run our company using one of the most sophisticated orchestration platforms in the world – our Genome platform. Through Genome, we relentlessly track and analyze our business in real-time, so that our ecosystem of people, process and technology can work smarter, faster and more creatively.

Read about the value unlocked by orchestration in the New York Times best-seller,

The Decoded Company

 

People

The best people in the industry, backed by the most sophisticated orchestration platform in the world.

Anthony GiorgiManaging Director

Anthony Giorgi

Managing Director

LinkedIn

Anthony has over 20 years of experience as an entrepreneur and executive sales leader with a successful track record executing new market opportunities, accelerating revenue growth and building and inspiring high performance teams within the Information Technology sector. Prior to joining K2 Digital, Anthony was Director of Sales for Q9 Networks responsible for sales strategy and execution negotiating over $300M in revenue which led to the acquisition of Q9 for 1.1B, Sales Director with Arqana Technologies, and CEO/Founder of Funky Parrott Inc. (also successfully acquired). Anthony has won several awards over the years for his exceptional track record, most notably Entrepreneur of the Year by The Chamber of Commerce and BDC’s Business Innovation Award. Anthony possesses a BA from Laurentian University.

Lawrence TeppermanManaging Director

Lawrence Tepperman

Managing Director

LinkedIn

Lawrence has 19 years of experience in digital marketing, CRM, and software solutions, and has a unique ability to create solutions that are bold, pragmatic, differentiating and performance enhancing. Prior to founding K2 Digital, he was President & CEO of 80/20 Solutions, Head of Enterprise Customer Experience for BMO, Leader of Customer Intelligence Solutions at SAS Institute, and held executive positions with Capital C and Exchange Solutions. Lawrence possesses an MBA, and spent 6 years as a management consultant with Deloitte Consulting and Cap Gemini Ernst & Young.

David MawTechnology

David Maw

Technology

LinkedIn

David has been leading technology teams in solutions architecture, development, analytics, quality assurance, hosting and operations for over 15 years. His technology experience includes campaign automation, loyalty systems, data warehousing, web application development, content management solutions, reporting/analytics and mobile app development. Clients include Bank of Montreal, Aviva, Royal Sun Alliance, IBM Canada, Suncor Energy, Imperial Oil, GM Canada, and Home Depot USA. David holds a BSc Computer Science from the University of Western Ontario.

Eric YuStrategy

Eric Yu

Strategy

LinkedIn

Eric works with clients to solve their business problems through the creation of highly intuitive and compelling user experiences. He has spent over 15 years in the IT and UX industry working in retail, finance and healthcare verticals creative b2b and b2c CRM, ERP, eCommerce, marketing and mobile solutions. Eric's work includes the Sony Rewards loyalty program and BPR and UX work for MillerCoors, LUSH, Wal-Mart, Takeda and others.

 
 
 

Clients

92% of our revenue comes from existing clients – a figure which shows our commitment to their success.

Careers

K2 Digital features an energetic environment where people are driven to create the best work of their lives. We’re growing and we’re on the lookout for awesome talent. Interested? Here’s who we’re adding to our team:

Contact

We’re looking forward to connecting with you and learning more about your digital needs.

K2 Digital Headquarters
175 Bloor Street East
North Tower, 7th Floor
Toronto, ON   M4W 3R8
Canada

+1 416 644 2002
+1 888 468 1855
K2 Digital San Francisco
20 California Street,
Suite 721
San Francisco, CA
94111   USA

+1 415 528 6068
+1 888 468 1855
Business Development
Anthony Giorgi
Managing Director
bizdev@k2digital.com
+1 416 644 2002 x 2910
Media Relations
Frank Pulumbarit
Media Relations
media@k2digital.com
+1 416 644 2002 x 6072
Human Resources
Talent Management

talent@k2digital.com
+1 416 644 2002 x 2923