Transforming an energy company for its digital future

Be Remembered. Your Life. Your Story. Your Words.

IIROC and K2 Digital partner to deliver a premier Case Management solution

RSA eBusiness, a flexible and scalable support model

We help the world's top brands re-imagine
and transform their business for the digital age.

About

K2 Digital is a new breed of agency, built for the digital age.
We deliver innovation through four practice areas:

Digital
Strategy

Digital
Strategy

  • mobile & web strategy
  • marketing strategy
  • customer experience
  • technology roadmapping

Digital Strategy

  • mobile & web strategy
  • marketing strategy
  • customer experience
  • technology roadmapping

Digital technology and the promise of the seamless customer experience are disrupting entire industries, turning traditional business models upside down, and forcing massive organizational change. K2 Digital helps senior executives and leaders from across the organization to anticipate these realities, and transform their businesses to thrive in the digital age.

Our strategy practices span the full spectrum of our digital capabilities – from web, to mobile and emerging platforms - to create insightful, action-oriented strategies.

Digital
Marketing

Digital
Marketing

  • UX, creative, eCRM
  • one-to-one marketing
  • media, SEO, SEM
  • eCommerce, analytics

Digital Marketing

  • UX, creative
  • eCRM, one-to-one marketing
  • media, SEO, SEM
  • eCommerce, analytics

To us, digital marketing isn’t just about slick websites and banner ads – it’s about weaving together all touch points into a compelling and emotional story that draws the customer ever closer to the client’s brand in a way that’s personalized, social and highly usable. It’s about creating one-to-one relationships and closed loop marketing.

K2 Digital’s UX and creative practices make experiences which are multi-channel optimized. Our people centricity model ensures tight integration across platforms, at all stages of the customer’s journey. This means continuous design excellence, across all channels.

Digital
Technology

Digital
Technology

  • web, mobile, CMS, ERP
  • intranets, digital process
  • management, custom
  • software, Microsoft solutions

Digital Technology

  • web, mobile, CMS, ERP
  • intranets
  • digital process management
  • custom software
  • Microsoft solutions

K2 Digital’s technology practices are designed to effectively support our design capabilities - bringing proven expertise in systems development and integration across existing and emerging platforms.

We’re “technology agnostic”, focusing on the best, most value-adding technical approach to achieve our clients’ business and creative objectives. We’re equally adept at both custom technology development, and configuration of off-the-shelf software solutions.

Digital
Hypercare

Digital
Hypercare

  • application management
  • system administration
  • dedicated & cloud hosting
  • warranty programs

Digital Hypercare

  • application management
  • system administration
  • dedicated & cloud hosting
  • warranty programs

In an increasingly global marketplace, rapidly changing technologies, customer demands, IT capacity challenges and budget constraints are more than enough for our clients to worry about – which is why they rely on our Digital Hypercare practice to protect their digital technology investments.

With application management, system administration and dedicated and cloud-based hosting offerings, K2 Digital brings the full spectrum technology and services that our clients need to achieve efficiencies and cost savings, while providing them with true flexibility and choice.

 
 
 

Services

We offer a full suite of digital services, from strategy, to design, development and support:

Strategy

User
Experience

Creative

Media

Technology

Analytics

Support

We’ve developed a library of technology & design modules which enable our teams to create and launch imaginative solutions quickly (clients love this). Our solutions span multiple channels, for both business-to-consumer and business-to-business markets.

Strategy

Innovation starts with strategy, and strategy begins with insight. K2 Digital employs over 20 world renowned strategists specialized in their respective disciplines who collaborate with our clients to deeply understand their business, and to uncover their customers’ needs.

Our Strategy offerings include:

  • business & ROI analysis
  • research & competitive analysis
  • process re-engineering
  • marketing & activation strategy
  • digital & mobile roadmaps
  • social media strategy
  • digital product development
  • eCommerce planning

User
Experience

In the digital age, all experiences matter – and all touch points are opportunities to create the extraordinary and the memorable. K2 Digital boasts one of the largest UX teams in North America, with one objective – to build applications that are highly engaging and usable, achieving high adoption and mitigating the need for extensive training.

Our User Experience offerings include:

  • user experience design
  • persona development
  • user journey mapping
  • information architecture
  • wireframing and prototyping
  • mobile responsive experiences
  • usability testing
  • persuasion sequencing

Creative

Above and beyond usability, we obsess about making our experiences come alive through beautiful and inspiring design. We keep things simple, holding on to the essence of what the user truly desires. And because of our deep knowledge of marketing and technology execution, we ensure a seamless transition from creative through to implementation.

Our Creative offerings include:

  • brand design
  • creative & art direction
  • graphic design
  • mobile responsive design
  • interaction design
  • copywriting
  • custom content creation

Media

We help our clients deliver on the promise of integrated digital media - that it can be highly measurable and targetable. We work through the complexities of display, search and social media marketing to create a clear media plan that communicates performance versus investment.

Our Media offerings include:

  • multiplatform media planning
  • media buying & optimization
  • SEO and SEM
  • CRM / one-to-one marketing
  • custom content distribution
  • blogging & content integration

Technology

We approach technology as an exercise in the “art of the possible”, and we consider technology as an instrument to solve our clients’ business and creative challenges. We don’t favour one system over another, and we focus instead on the best solution for a client’s unique needs.

Our Technology offerings include:

  • applications and web development
  • intranet development
  • ERP development & integration
  • eCommerce solutions
  • content management & CRM implementation
  • database design & data warehousing
  • security & performance testing
  • eLearning solutions

Analytics

Even before we put pen to paper, we focus on the data - we design based on data patterns that we uncover during our strategy phase. Our analytics-driven approach continues into development and after launch, rigorously measuring and optimizing in relentless pursuit of the best experience.

Our Analytics offerings include:

  • measurement strategy
  • dashboard reporting
  • KPI development & integration
  • predictive modeling
  • 360 customer view
  • sentiment analysis

Support

As our clients’ digital experiences mature, we stay close and work collaboratively to monitor, optimize and report results, course correcting and capturing new opportunities as they arise. Our support services ensure peace of mind - that our clients’ digital investments are running well and serving their customers worldwide.

Our Support offerings include:

  • 24/7 application monitoring and maintenance
  • 24/7 system administration
  • 24/7 hosting – dedicated and cloud based services
  • remote application management
  • extended application warranty programs

Orchestration

 

What makes K2 Digital unique is our ability to bring together an integrated mix of strategy, marketing, technology and support into a single company – one that’s recognized internationally for excellence across all areas.

“...for our clients, orchestration means real results and lasting business transformation.”

K2 Digital is a Klick company, founded in 1997. We’re privately held and independent. Our team of 400+ full-time staff includes award-winning visionaries, published authors, designers, technologists and strategists.

We run our company using one of the most sophisticated orchestration platforms in the world – our Genome platform. Through Genome, we relentlessly track and analyze our business in real-time, so that our ecosystem of people, process and technology can work smarter, faster and more creatively.

Read about the value unlocked by orchestration in the New York Times best-seller,

The Decoded Company

 

People

The best people in the industry, backed by the most sophisticated orchestration platform in the world.

Anthony GiorgiManaging Director

Lawrence TeppermanManaging Director

Tara VanderlooClient Services

David MawTechnology

Eric YuStrategy

Alexandra Kapelos-PetersProject Management

Frank PulumbaritExperience

Mark TiainenMarketing Strategy

Jane Motz-HayesUser Experience

Darko AnticTechnology

Anthony Giorgi

Managing Director

LinkedInLinkedIn

Anthony has over 20 years of experience as an entrepreneur and executive sales leader with a successful track record executing new market opportunities, accelerating revenue growth and building and inspiring high performance teams within the Information Technology sector. Prior to joining K2 Digital, Anthony was Director of Sales for Q9 Networks responsible for sales strategy and execution negotiating over $300M in revenue which led to the acquisition of Q9 for 1.1B, Sales Director with Arqana Technologies, and CEO/Founder of Funky Parrott Inc. (also successfully acquired). Anthony has won several awards over the years for his exceptional track record, most notably Entrepreneur of the Year by The Chamber of Commerce and BDC’s Business Innovation Award. Anthony possesses a BA from Laurentian University.

Lawrence Tepperman

Managing Director

LinkedIn

Lawrence has 19 years of experience in digital marketing, CRM, and software solutions, and has a unique ability to create solutions that are bold, pragmatic, differentiating and performance enhancing. Prior to founding K2 Digital, he was President & CEO of 80/20 Solutions, Head of Enterprise Customer Experience for BMO, Leader of Customer Intelligence Solutions at SAS Institute, and held executive positions with Capital C and Exchange Solutions. Lawrence possesses an MBA, and spent 6 years as a management consultant with Deloitte Consulting and Cap Gemini Ernst & Young.

Tara Vanderloo

Client Services

LinkedInLinkedIn

Tara leads K2 Digital's client services team. She has performed a leadership role in technology solutions strategy, client experience and business growth for over 17 years. Tara's commitment to both client and organizational success has been recognized across industries such as healthcare, medical device, wearables, financial services, and retail. Tara has assisted companies such as Johnson & Johnson, Medtronic, Manulife and Bank of Montreal realize their digital B2B, B2C and Enterprise level goals and objectives. She is a published author and speaker in the field of digital technology.

David Maw

Technology

LinkedInLinkedIn

David has been leading technology teams in solutions architecture, development, analytics, quality assurance, hosting and operations for over 15 years. His technology experience includes campaign automation, loyalty systems, data warehousing, web application development, content management solutions, reporting/analytics and mobile app development. Clients include Bank of Montreal, Aviva, Royal Sun Alliance, IBM Canada, Suncor Energy, Imperial Oil, GM Canada, and Home Depot USA. David holds a BSc Computer Science from the University of Western Ontario.

Eric Yu

Strategy

LinkedIn

Eric works with clients to solve their business problems through the creation of highly intuitive and compelling user experiences. He has spent over 15 years in the IT and UX industry working in retail, finance and healthcare verticals creative b2b and b2c CRM, ERP, eCommerce, marketing and mobile solutions. Eric's work includes the Sony Rewards loyalty program and BPR and UX work for MillerCoors, LUSH, Wal-Mart, Takeda and others.

Alexandra Kapelos-Peters

Project Management

LinkedIn

Alexandra ensures the successful planning and delivery of K2 Digital’s projects, keeping them on-time and on-budget. She has worked client-side and agency-side with leading brands including L'Oréal, Via Rail, Michelin, David’s Tea, Novartis, Bayer, Takeda and Sanofi. Her specialties include integrated digital marketing, social software, eLearning and mobile apps across retail / CPG, transportation, medical / pharmaceutical and education verticals. Alexandra earned a BA from McGill University, is bilingual in English and French, and is Project Management Professional and Certified Scrum Master-certified.

Frank Pulumbarit

Experience

LinkedIn

Frank is responsible for all aspects of the K2 Digital experience, brand and marketing. Frank is a creative digital leader with 20 years of executive experience. He has led the digital teams for brands like Sony, Cineplex, Kobo, IBM and Alliance Atlantis, driving massive audiences and generating hundreds of millions of dollars in digital revenues. Frank’s consulting experience includes digital and multi-platform work for leading brands such as CIBC, TD Bank, GM, BMW, Kraft Foods, Rogers and CBC. Frank earned an MBA with Honours from McMaster University.

Mark Tiainen

Marketing Strategy

LinkedIn

Mark brings over 17 years of experience in management and marketing consulting, working with leading brands such as McDonald’s, Suncor, Petro-Canada, PepsiCo and Manulife. As a trusted advisor, Mark works closely with K2 Digital’s clients to create strategies to capture new and emerging business opportunities across mobile, web and emerging platforms. Possessing a deep understanding of industry trends and directions, Mark leads global engagements for verticals including energy, retail / consumer packaged goods, financial services and supply chain / logistics.

Jane Motz-Hayes

User Experience

LinkedIn

Jane leads K2 Digital’s User Experience team, architecting innovative and highly usable experiences to help clients such as Suncor, Petro-Canada, Fidelity and BMO capture new digital opportunities and solve business problems. Jane has been designing elegant user experiences for over 10 years, leading UX teams on B2B and B2C projects across the entertainment, CPG, financial, automotive and real estate verticals. Jane has been a panellist and speaker on the intersection of SEO and usability. Jane earned a Masters of Information degree from the University of Toronto.

Darko Antic

Technology

LinkedIn

Darko is a Senior Web Engineer, team manager and mentor with over 20 years of experience creating technology solutions across various industries. Darko specializes in enterprise digital projects involving complex application and front-end development, optimization and deployment. He is a sought-after expert on agile projects for web, mobile and emerging platforms. His deep knowledge of digital technology and his people-centric approach have made him an exceptional technology leader, delivering projects to the high standards of excellence that K2 Digital’s clients expect.

Clients

92% of our revenue comes from existing clients – a figure which shows our commitment to their success.

Careers

K2 Digital features an energetic environment where people are driven to create the best work of their lives. We’re growing and we’re on the lookout for awesome talent. Interested? Here’s who we’re adding to our team:

WebSphere Commerce Architect (Contract) Technology
As a WebSphere Commerce Architect you will responsible for working closely with customers to gather requirements, design and Architect solutions focused around IBM WebSphere Commerce and Object Oriented technologies and align solutions with customers' business needs. Full Description
Project Manager Project Management
K2 Digital is looking to hire a Project Manager a qualified candidate will have strong project management, leadership and client partnering skills, as well as a proven track record managing concurrent projects and multi-disciplinary teams, delivering projects on time, on budget and to the client's satisfaction. The candidate should have career experience with custom application development projects as well as digital agency/marketing website expertise. Full Description
Solution Strategist Strategy
Our strategists predominately wear two hats at K2 Digital - Management Consulting and Digital Strategy. You will be the client’s trusted advisor and provide feedback and recommendations as their potential business solutions. Full Description
Technical Director Technology
As a Technical Director (TD) at K2 Digital you will be responsible for the technology for a defined portfolio of clients. You will collaborate with clients, sales, strategy, account management to ensure technical solutions accurately address customer needs, are appropriately supported by key customer technical decision-makers, and are evaluated internally to ensure solution viability. Our Technical Director is the lead technology solution architect for their clients and as such is responsible for understanding both the technical and business requirements to help clients achieve their objectives. As a Technical Director you ensure the alignment with client technology team(s) throughout the delivery lifecycle. Full Description
Front End Engineer Technology
We are looking for someone who can create the client-side code behind leading brand websites, fully-featured web applications and large marketing initiatives. From responsive websites to HTML5 presentations for iOS, we’re looking for developers who can help our clients stand out in the crowd. As a front end engineer we expect that you’re as comfortable working in Javascript, HTML & CSS as with web services and Javascript frameworks. We want you to be excited about new technologies and eager to incorporate them into our development workflow. Full Description
Full Stack Developer - LAMP Technology
We need passionate developers who look for innovative technology solutions. As a full stack developer we expect that you’re as comfortable working in Javascript, HTML & CSS, PHP as with Node or Ruby, web services and databases. We want you to be excited about new technologies and eager to incorporate them into our development workflow. We’re not picky about what tools, languages or frameworks you know. We want to know about how smart you are and what you've accomplished. Whatever your platform of choice. Our belief is that if you have the "right stuff", learning a new language or framework is much easier than learning how to be the kind of motivated leader who will succeed here at K2 Digital. Full Description
Senior Quality Assurance Analyst Technology
We are looking for quality assurance specialists to help us ensure that only the highest quality websites, applications and tools are released. As a Senior QA Analyst, you will be designing, writing, documenting, and executing test plans and scripts for all stages of the web product development lifecycle, following company defined processes and methods. Full Description

Contact

We’re looking forward to connecting with you and learning more about your digital needs.

K2 Digital Headquarters
175 Bloor Street East
North Tower, 7th Floor
Toronto, ON   M4W 3R8
Canada

+1 416 644 2002
+1 888 468 1855
K2 Digital San Francisco
20 California Street,
Suite 721
San Francisco, CA
94111   USA

+1 415 528 6068
+1 888 468 1855
Business Development
Sales Department
bizdev@k2digital.com
+1 416 644 2002 x 2910
Media Relations
Marketing Department
media@k2digital.com
+1 416 644 2002 x 6072
Human Resources
Talent Management
talent@k2digital.com
+1 416 644 2002 x 2923